customer service above expectations

[barbless-bob]

i recently purchased a trolling motor from SAIL. this motor did not work, the fishing staff at SAIL did everything they could to get me back out on the water,
i cannot say how well i was treated, even tho i was a pee'ed old man, they did everything i asked .
for me to get to SAIL it's an extra 30 min+ drive one way from the west end competitor. this drive was/is well spent . i will continue the drive , well worth it for me,
thank you SAIL
bob

[TJO]

I agree with you. Never had a problem with them.