Thanks to Ed at Paddletales
Posted: Fri Aug 11, 2017 8:11 pm
Really quick story and.....spoiler alert.... the moral is go see Ed at Paddletales for your fishing gear needs. Total class act over there.
I went in a few weeks back and had some time and money to burn. I was looking for a new baitcasting outfit for jigging and flipping. I'm not into the $1000 rod and reel setups - that would result in divorce no questions there. So Ed recommended the new Shimano Exage 6'10" Med/Heavy Fast and the new Diawa Tatula SV 7.3 gear ratio. Again, I know it's not a $500 rod but $130 isn't peanuts either. Can't really comment on the rod as it's tip snapped on the first cast and this isn't really a gear review so I'll leave that there. (the reel was a work horse on my St Croix though...greatly recommended)
The point of this post is to mention how well I was taken care of by Ed and his darling wife. I dropped by to see if there was any warranty options for me. Again snapping a $130 rod stung to say the least... I left the rod at the store and not an hour later I get a call from Ed explaining to me it was obviously a defect and that I could come by and swap it for a new one or put the amount spent towards another rod. So I went back and feel I was given really knowledgable advice about rod quality/performance and warranty etc. I left with a different rod but more importantly I left with a rock solid opinion of that man and his store.
So If you haven't made it out to winchester to see Paddletales yet - don't even waste a second thinking about it...Just GO! Great selection comparable pricing (actually a bit better than the big guys from what I can see) And most importantly amazing customer service, product knowledge and advice, like I said class act all the way.
Honestly, I was at a big store west of Ottawa on Sunday and was pretty disappointed - I was told the product I wanted (that was on the web site) was not available - as I walked out of the fishing section I see the very thing I was looking for in another guys cart. Go back to the sale kid and I get a shrug and that "oops" face.
Thanks again Ed I really appreciate the help.
Moobe
I went in a few weeks back and had some time and money to burn. I was looking for a new baitcasting outfit for jigging and flipping. I'm not into the $1000 rod and reel setups - that would result in divorce no questions there. So Ed recommended the new Shimano Exage 6'10" Med/Heavy Fast and the new Diawa Tatula SV 7.3 gear ratio. Again, I know it's not a $500 rod but $130 isn't peanuts either. Can't really comment on the rod as it's tip snapped on the first cast and this isn't really a gear review so I'll leave that there. (the reel was a work horse on my St Croix though...greatly recommended)
The point of this post is to mention how well I was taken care of by Ed and his darling wife. I dropped by to see if there was any warranty options for me. Again snapping a $130 rod stung to say the least... I left the rod at the store and not an hour later I get a call from Ed explaining to me it was obviously a defect and that I could come by and swap it for a new one or put the amount spent towards another rod. So I went back and feel I was given really knowledgable advice about rod quality/performance and warranty etc. I left with a different rod but more importantly I left with a rock solid opinion of that man and his store.
So If you haven't made it out to winchester to see Paddletales yet - don't even waste a second thinking about it...Just GO! Great selection comparable pricing (actually a bit better than the big guys from what I can see) And most importantly amazing customer service, product knowledge and advice, like I said class act all the way.
Honestly, I was at a big store west of Ottawa on Sunday and was pretty disappointed - I was told the product I wanted (that was on the web site) was not available - as I walked out of the fishing section I see the very thing I was looking for in another guys cart. Go back to the sale kid and I get a shrug and that "oops" face.
Thanks again Ed I really appreciate the help.
Moobe
