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Let me tell you about my experience with MLS. I brought 2 outboards there in mid April. It was explained that one had possibley overheated. Mike said the other needed the gas tank etched and relined. I started leaving messages in June. No reply. July same thing no call back. By August I was leaving messages twice a day. This guy refused to call me back and tell me what was going on with the motors. Finally I went to the shop one Sunday morning. A woman answered the door and politely said I had just missed Mike. As soon as I mentioned the two motors her attitude changed drastically. " Was I the one that kept calling them?"
I said all I wanted to know was what was going on with the motors. "Well maybe he is busy" Come on- too busy to answer a phone call. It had been four months by then. I was then told to take my motors and leave. One of them was in the test tank I did not see the other. I asked if I could leave it and that Mike please call me as soon as he could. A week went by with no call. Saturday morning I went back to the shop to get my two motors. Found Mike inside the shop. When I asked him why he would not return any of my calls he shrugged his shoulders and said he had no excuse and that was no way to do business. I took the 9.9 saying I wanted to test run it before paying him. He said he had about $500-$600 of parts into it. The other motor was in pieces on the floor. Yes thats four months later. The motor was not taken for a test run but instead taken directly to another mechanic. NO COMPRESSION. HMMMM $500-600 in parts alone for a motor with no compression, I dont think so. I never called him back and suprisingly he never called me. Now he may or may not be out the price of the parts but I am without my 2HP that was left on the shop floor in pieces.
rayyronn wrote:Let me tell you about my experience with MLS. I brought 2 outboards there in mid April. It was explained that one had possibley overheated. Mike said the other needed the gas tank etched and relined. I started leaving messages in June. No reply. July same thing no call back. By August I was leaving messages twice a day. This guy refused to call me back and tell me what was going on with the motors. Finally I went to the shop one Sunday morning. A woman answered the door and politely said I had just missed Mike. As soon as I mentioned the two motors her attitude changed drastically. " Was I the one that kept calling them?"
I said all I wanted to know was what was going on with the motors. "Well maybe he is busy" Come on- too busy to answer a phone call. It had been four months by then. I was then told to take my motors and leave. One of them was in the test tank I did not see the other. I asked if I could leave it and that Mike please call me as soon as he could. A week went by with no call. Saturday morning I went back to the shop to get my two motors. Found Mike inside the shop. When I asked him why he would not return any of my calls he shrugged his shoulders and said he had no excuse and that was no way to do business. I took the 9.9 saying I wanted to test run it before paying him. He said he had about $500-$600 of parts into it. The other motor was in pieces on the floor. Yes thats four months later. The motor was not taken for a test run but instead taken directly to another mechanic. NO COMPRESSION. HMMMM $500-600 in parts alone for a motor with no compression, I dont think so. I never called him back and suprisingly he never called me. Now he may or may not be out the price of the parts but I am without my 2HP that was left on the shop floor in pieces.
I brought the motors there because of the positive feed back I read on this site. Sorry but I'm just reporting my negative experience I had with MLS. Any others?
I had the chance to fish with Mike last year. Mike is a good angler and I like his ''tubes'' technics and approach. We had our differences but I believe that Mike is a good guy with lot's of experience in the fishing buisness and boats / engines repairs. All my respect to the guy for that.
That is why i fix my own stuff, I know im not getting screwed over on the price of parts and its free labour. just my take on the whole thing. And yes sometimes it learn as you go.
I rolled the dice and dropped my Jiffy off at Mike's on a Friday afternoon. Told him what the auger was doing, and what it wasn't doing. He told me that he should be able to have it ready for me the the following Thursday. Mike called early Thursday afternoon and said the auger was ready to be picked up.
My auger now runs better than it ever has.
As far as I am concerned, Mike is a straight shooter and knows his 2 strokes.