Bass Addict wrote:There must be two LeBaron's in Ottawa....
Because I've never had any issues returning an item or whatever at the one on Merivale Rd , ......
As far as the service goes ....How much service do you need .. walk in and grab 5 white Big-o's and 5 white spinnerbaits and a bag of Gulp 5'' black sinking minnow.....

That's about the only type of stuff anyone should buy there.
However, many people need service for lots of other stuff there...
-stuff that you order that takes longer than they said it would and when you call they have no idea about it at all,
-stuff that on the phone they tell you they have in stock but when you get there later that day they say they have been sold out for awhile now,
-stuff that you simply can't just grab (stuff in glass cases, gunshop etc.),
-stuff that they tell to bring back if defective but then won't help you when you do,
Really, its just normal everday retail customer service that the rest of the world has no problem doing but Lebaron's is ridiculously challenged by. Too many complaints... way too many.
Same deal with the Lebaron's near Toronto according to posts on other forums.